The business world is evolving at a rapid pace. Flexibility, collaboration and speed are key. Flexibility to ensure that your business processes and systems are able to handle whatever twists or turns tomorrow may bring. Collaboration with your partners to ensure global optimization throughout your supply chain. Speed to maximize customer satisfaction and keep you one step ahead of your competitors. With BizTrak™, you have the power to achieve increased revenues, reduce costs and inventory, and enhance customer service.

Make it easy for your customers to do business with you

Designed to address the parts management needs of manufacturing companies, BizTrak™ is a comprehensive solution that delivers real time inventory visibility and enables secure personalized transactions. Empower your customers with information - BizTrak™ lets them know the status of orders, account history and the availability of items in real time.

Customize user access and options according to their role and provide them with the information they need including customer-specific pricing and discount structures. Improve customer and employee satisfaction.

Personalization allows the end user to choose what information is displayed and the order in which it is displayed. With BizTrak™, users can construct a favorites list of preferred items enabling fast order entry.

Enable your customers to transact business with you 24/7. Should they require assistance, BizTrak™ includes a dynamic animated help function. And in the event that a customer experiences difficulty accessing the Internet, BizTrak™ enables your Customer Service Reps to act on behalf of your customers - ensuring that they can always access the information and services they need.

Advanced Business Alert Notifications keep your customers updated at all times. BizTrak™ sends out notifications, via the customer-preferred method. Your customers will always be informed, whether or not they actually log into BizTrak™.

Make it easy for you to do business with your customers

We don't stop at the transaction level. BizTrak™ provides a manufacturing company with an environment that enhances customer management capabilities and integrates current business processes and key business data. BizTrak™ works with your existing systems, leveraging enterprise application functionality and reducing the cost of doing business.

BizTrak™ minimizes administrative overhead associated with order entry, order status inquiries and maintenance of customer profiles. The data integrity filter eliminates the risk associated with data inaccuracies prior to updating the enterprise application.

Ensure customer satisfaction and operational excellence by enabling timely response to key business events such as new user registrations and order acknowledgments. A graphical user interface provides an easy-to-use configurable business alert notification function. BizTrak™ supports business-driven "sense and respond" functionality with intelligent routing, error logging and exception handling.

Based on a 3-Tier architecture, BizTrak™ transforms into a truly extensible, adaptable business framework which leverages your existing enterprise systems and allows for rapid integration of new functions and applications. BizTrak™ creates a standard integration that does not require modification of your applications. Enable your employees to continue utilizing the systems they have experience with. Eliminate the need for extensive training.

Technology is only a portion of the solution. Our background in core business applications gives us a true advantage - we understand the baseline processes of your business. We analyze your situation and your business logic and map out a solution - based on your needs and focused on delivering value. We structure your solution around your existing business architecture, resulting in a non-intrusive solution that addresses your real business needs.