Information. All companies possess information, but only those who strategically use it will emerge as leaders and rise to the top. Alerts helps your business to do exactly that - utilize the information already within your application environment to gain competitive advantage.

Designed to inform you of deviations and exceptions to your standard business parameters, Alerts works with your existing enterprise systems to let the right people know when action is required. No longer will you have to wait until tomorrow's report to find that action was required today.

With Alerts, communication across your enterprise and supply chain is streamlined. Using one of the standard alerts or an alert created specifically for your business, Alerts automatically notifies the designated people using your preferred method of communication - mobile phone, e-mail, pager, web, fax or EDI.

Why Alerts?

Work with what you already have. Alerts enables you to supplement existing systems rather than replace them. Built to interact with enterprise applications such as ERP, CRM, and SCM, Alerts provides powerful event notification capability without any disruption to your current processes or infrastructure. Combine enterprise applications and existing communication devices - e-mail, fax machines, mobile phones, pagers, and of course the Web - to transform your enterprise into a uniquely organized communications network. No need to uproot your established processes or halt business productivity in order to roll out a completely new communication process. Just an easy, efficient way to organize operations, increase internal and external communication and enhance your competitive advantage.

Enable real e-business communications. Gain increased visibility throughout your business environment. With Alerts such as Uninvoiced Shipments or Past Due Production Orders, you achieve complete collaboration as you communicate real time information instantaneously. Respond to support inquiries immediately. Notify customers when orders are shipped or payments are received. Prevent problems before they occur and identify opportunities without delay. Alerts enables you to effectively manage business processes and relationships - eliminating the strain of reactive management and its unfavorable results.

Getting Started

Alerts provides a variety of basic alerts to help you get started. You may then choose to expand the functionality of existing alerts or even build some new ones - the system, coded in SQL, is both flexible and expandable. It's all up to you. And because Alerts relies on multiple communication devices which are already in use, it's easy and convenient. Alerts works across existing systems so there is no need to alter processes already in place - you receive real business value quickly.

See the Difference: Alerts vs. Reports

While reports will continue to play a key role in business management, the benefits of Alerts are extensive and substantial.

Faster delivery - alerts are delivered immediately, or as specified by your business timeframes - no more waiting for reports while situations become more and more critical.
Universal communication - messages are delivered anywhere, to anyone at any time - your business has no boundaries.
Automatic event detection - ensures that all events, which occur outside of your parameters, even highly unanticipated situations that may otherwise escape notice, are reported immediately - they cannot be overlooked.
Real time information - alerts are immediately sent according to real time information - no more waiting for reports on "batched" data that is incorrect or outdated.